Terms of service
Definitions
- In these terms and conditions, the following definitions apply:
DropshipAcademy:
Novum Media FZCO, a Free Zone Company under the laws of the UnitedArab Emirates, registered in the National Economic Register of theUnited Arab Emirates under number DZO-FZCO18149;
Agreement:
any agreement entered into between Parties;
Counterparty:
any natural person or legal entity who has concluded or wishes toconclude an Agreement with Dropship Academy, whether remotely or not;
Consumer:
the Counterparty, being a natural person, not acting in the exerciseof a profession or business;
Products:
digital products supplied by Dropship Academy (in digital form, i.e.not on a durable data carrier), whether or not as part of a Service,including but not limited to Dropship Academy supplying or makingavailable online e-learning modules and/or video courses to theCounterparty;
Services:
the work activities and/or other performances performed or providedby Dropship Academy for the Counterparty, including but not limitedto Dropship Academy's provision of personal coaching/trainingsessions to Counterparty;
InWriting:
recorded on paper or in an e-mail (or otherwise in analogue ordigital form), and therefore distinct from oral communication.
- In these terms and conditions, the following definitions apply:
Applicability
- These General Terms and Conditions apply to the conclusion, content and performance of all Agreements and legal relationships, by whatever name, under which Dropship Academy undertakes or shall undertake to supply Products and/or (related) Services of any kind and under any designation whatsoever to the Counterparty, and to all work activities arising therefrom for Dropship Academy.
- The Counterparty with whom an Agreement has once been concluded under the applicability of these general terms and conditions, accepts the applicability of these terms and conditions on subsequent offers, Agreements, and legal relationships between Dropship Academy and the Counterparty, without the need for a separate agreement between the parties each time.
- The Counterparty with whom an Agreement has once been concluded under the applicability of these general terms and conditions, accepts the applicability of these terms and conditions on subsequent offers, Agreements Dropship Academy may depart from these general terms and conditions to the benefit of the Counterparty; this shall never mean that the provisions of these terms and conditions do not apply, nor that Dropship Academy in any way loses the right to require strict compliance with these terms and conditions in other cases. , and legal relationships between Dropship Academy and the Counterparty, without the need for a separate agreement between the parties each time.
- All rights and claims, as stipulated in these general terms and conditions, are also stipulated for auxiliary persons and other third parties engaged by Dropship Academy.
- If any provision of the Agreement is in conflict with provisions of these general terms and conditions, the provision of the Agreement prevails.
- If any provision of these conditions is null and void or is annulled, the other provisions remain in full force. In such a situation, Dropship Academy and the Counterparty will consult and agree on new provisions to replace the null and void or the annulled provision. In doing so, the aim and purport of the null and void or annulled provision will be approximated as closely as possible.
- In the event of any dispute regarding the content or intent of these general terms and conditions, the Dutch text and its meaning is binding.
Offer and Agreement
- An offer is any quotation or price proposal issued by Dropship Academy In Writing. Any offer made by Dropship Academy is entirely without obligation. Any offer is in principle without obligation and does not oblige Dropship Academy to conclude an Agreement with the Counterparty.
- Information about the offered Products and Services, including but not limited to images, drawings, product specifications, prices and similar expressions in offers, brochures, on the Internet or anywhere else, are indicative only. This information is not binding on Dropship Academy and the Counterparty cannot derive any rights from it.
- Any offer is one-off and valid only for the Counterparty for whom it is made and may only be accepted as a whole. The Counterparty cannot derive any rights from a previously issued offer.
- The Agreement is established at the moment of acceptance by the Counterparty of the offer and the fulfilment of any conditions imposed thereby.
- The Counterparty is not authorised to terminate or cancel an Agreement once concluded, except as provided for in article [•], unless Dropship Academy explicitly agrees to this In Writing. Upon consenting to cancellation, Counterparty is obliged to compensate Dropship Academy for all costs and lost profits demonstrably incurred by Dropship Academy.
- Dropship Academy is at all times and without prior notice to the Counterparty entitled to outsource the performance of the Agreement in whole or in part to third parties.
Prices
- All prices quoted by Dropship Academy are in euros, exclusive of sales tax and other government levies, unless otherwise stated In Writing.
- If cost price determining factors change after the conclusion of an Agreement as a consequence of legal regulations or provisions, Dropship Academy is entitled to adjust prices accordingly.
- Price increases as referred to in this article do not entitle Counterparty to cancel or dissolve the Agreement. In the case that Counterparty is a Consumer, in the event of a price increase as from three months after the conclusion of the Agreement, the Consumer is entitled to terminate the Agreement without cost as from the day on which the price increase takes effect, unless the price increase is the result of the changed legal regulations or provisions.
Right of Withdrawal
Pleasenote: this article applies only if the Counterparty is a Consumer.For Counterparties who are not Consumers, there is no right ofwithdrawal.
- The Consumer has the right to cancel a remote or off-premises Agreement within 14 days of its conclusion without giving any reason.
- The right of withdrawal under this article does not apply to Products (as defined above, being digital content not supplied on a durable medium) and Services, where: (i) the performance of the Agreement has commenced with the Consumer's explicit prior consent; and (ii) the Consumer has declared that he loses his right of withdrawal once Dropship Academy has performed its part of the Agreement.
- If the Consumer wishes to exercise the right of withdrawal, the Consumer must notify Dropship Academy of this within the cooling-off period by means of the model withdrawal form (annex 1 or via the online form available via the following link:https://airtable.com/appeAFJpmKluGdYtC/pagKpa01A9UZZNzde/form) or by other unambiguous means.
- Dropship Academy shall refund the order amount charged to the Consumer within 14 days following the date on which the Consumer notifies it of the withdrawal.
Delivery
- Any delivery terms for Products and/or Services stated by Dropship Academy or agreed between the Parties are indicative only and should never be regarded as strict deadlines. Exceeding an indicative deadline does not entitle Counterparty to compensation, suspension or dissolution of the Agreement. However, the Counterparty is entitled to dissolve the Agreement if, and to the extent that, the Counterparty has given Dropship Academy written notice of default, set a reasonable period for fulfilment, which has expired without fulfilment having taken place. In that case, Dropship Academy is not liable to pay any compensation.
- If the Counterparty requests to move work activities already scheduled and approved by Dropship Academy to a later date, the originally agreed (indicative) deadline for the performance lapses. In that case, Dropship Academy shall reschedule the work activities based on availability within its own planning. Any costs associated with the move are payable by the Counterparty.
Conformity and warranty
- Dropship Academy warrants that the Products and/or Services comply with the Agreement and that it shall endeavour to perform the Agreement with due care and expertise.
- Dropship Academy does not provide any warranty beyond what has been explicitly agreed In Writing with the Counterparty.
Force majeure
- In the event of force majeure, Dropship Academy is not obliged to fulfil its obligations vis-á-vis Counterparty or the obligation will be suspended for the duration of the force majeure.
- Force majeure exists where fulfilment of the Agreement is prevented or hindered, in whole or in part and temporarily or permanently, by a circumstance, foreseen or unforeseen, that is beyond the control of Dropship Academy. Such circumstances include, but are not limited to: war or situations similar thereto, riot, strike, occupation, illness of Dropship Academy's personnel or auxiliaries, failure of third parties engaged by Dropship Academy on which Dropship Academy has relied for the fulfilment of the Agreement, governmental measures, extreme weather, fire, pandemics, explosions, disruption of energy or material supply, cybercrime or other emergencies.
Payment
- Payment must be made in accordance with the currency and payment terms stated on the invoice. If the invoice does not specify a payment term, payment must be made within 14 days of the invoice date.
- If no objection is made to an invoice within 14 days of the invoice date, the Counterparty is deemed to have accepted the invoice. Objections to the (amount of the) invoice do not suspend the payment obligation.
- The Counterparty is in default, without a reminder or notice of default being required, by the mere expiry of the payment term. From the day on which the Counterparty is in default until the date of payment of the amount due, the Counterparty will owe late payment interest of 2% per month on the amount due and payable, whereby part of a month is counted as a full month. If the Counterparty is a Consumer, the Consumer will, in the event of default, be liable to pay statutory interest in accordance with article 6:119 of the Dutch Civil Code, rather than the aforementioned default interest.
- Dropship Academy is entitled to suspend the (further) performance of the Agreement for as long as the Counterparty is in default with any payment obligation towards Dropship Academy.
- If the Counterparty allows a payment term to expire, the Counterparty will, without prejudice to the provisions of article 9.3 and without any prior notice of default, be liable to pay extrajudicial collection costs. These extrajudicial costs amount to 15% of the amount due and payable (including VAT) with a minimum of € 50. Insofar as the Counterparty is a Consumer, the extrajudicial collection costs are calculated in accordance with the Decree on compensation for extrajudicial collection costs.
- All claims of Dropship Academy against the Counterparty are immediately due and payable in full in the event of failure to make punctual payment of an agreed sum on the due date, as well as if the Counterparty declares bankruptcy, applies for (temporary) suspension of payments, is made subject to the statutory debt rescheduling arrangement (WSNP) and/or if any attachment is levied against Counterparty. If one of the above situations occurs, the Counterparty is obliged to inform Dropship Academy immediately.
Liability
- Except to the extent that the Counterparty demonstrates that the damage was caused by intent or gross negligence on the part of Dropship Academy, Dropship Academy is never liable for any damage suffered by the Counterparty as a direct or indirect result of acts or omissions of Dropship Academy, acts or omissions by persons employed by Dropship Academy, or defects in and/or (incorrect) use of Products and/or Services supplied by Dropship Academy.
- If no objection is made to an invoice within 14 days of the invoice date, the Counterparty is deemed to have accepte Dropship Academy shall never be liable for indirect damage, including but not limited to, loss of profit, missed savings and damage due to business interruption. d the invoice. Objections to the (amount of the) invoice do not suspend the payment obligation.
- If and to the extent that, notwithstanding the provisions of the preceding paragraphs, any liability rests with Dropship Academy, such liability is limited to a maximum of the invoice amount relating to the Products and/or Services that are alleged to have caused the damage.
- Insofar as the Counterparty is a Consumer, the limitations of liability in this article do not affect his statutory rights in the event of non-conformity and other mandatory consumer rights.
Privacy
- Insofar as Dropship Academy processes personal data in the context of the performance of the Agreement, such personal data shall be processed in a proper and careful manner in accordance with the General Data Protection Regulation.
- Dropship Academy has published a privacy statement on its website www.dropshipacademy.nl that, among other things, sets out which personal data are processed, for what purpose and which rights the data subjects can exercise.
Confidentiality
- The Counterparty shall treat as strictly confidential all information relating to Dropship Academy's business, Dropsh The Counterparty shall treat as strictly confidential all information relating to Dropship Academy's business, Dropship Academy's Products and/or Services which it has obtained, whether or not in the context of an Agreement and which the Counterparty knows or ought reasonably to know is of a confidential nature, shall not disclose such information or make it available to third parties and shall not use it for any purpose other than that for which or for whom the data in question are intended, even after the termination of an Agreement. The Counterparty warrants that its personnel will comply with the confidentiality obligations set out in these General Terms and Conditions and in an Agreement. ip Academy's Products and/or Services which it has obtained, whether or not in the context of an Agreement and which the Counterparty knows or ought reasonably to know is of a confidential nature, shall not disclose such information or make it available to third parties and shall not use it for any purpose other than that for which or for whom the data in question are intended, even after the termination of an Agreement. The Counterparty warrants that its personnel will comply with the confidentiality obligations set out in these General Terms and Conditions and in an Agreement.
- In the event of any breach of the obligations under this article, the Counterparty shall, without any notice of default being required, incur in favour of Dropship Academy an immediately payable penalty of € 25,000 per breach, plus € 500 for each day that such breach continues, without prejudice to Dropship Academy’s right to (also) seek an injunction in respect of the infringing acts and without prejudice to Dropship Academy’s right to - in derogation from art. 6:92 (2) Dutch Civil Code - claim additional damages.
Confidentiality
- The Counterparty shall treat as strictly confidential all information relating to Dropship Academy's business, Dropsh The Counterparty shall treat as strictly confidential all information relating to Dropship Academy's business, Dropship Academy's Products and/or Services which it has obtained, whether or not in the context of an Agreement and which the Counterparty knows or ought reasonably to know is of a confidential nature, shall not disclose such information or make it available to third parties and shall not use it for any purpose other than that for which or for whom the data in question are intended, even after the termination of an Agreement. The Counterparty warrants that its personnel will comply with the confidentiality obligations set out in these General Terms and Conditions and in an Agreement. ip Academy's Products and/or Services which it has obtained, whether or not in the context of an Agreement and which the Counterparty knows or ought reasonably to know is of a confidential nature, shall not disclose such information or make it available to third parties and shall not use it for any purpose other than that for which or for whom the data in question are intended, even after the termination of an Agreement. The Counterparty warrants that its personnel will comply with the confidentiality obligations set out in these General Terms and Conditions and in an Agreement.
- In the event of any breach of the obligations under this article, the Counterparty shall, without any notice of default being required, incur in favour of Dropship Academy an immediately payable penalty of € 25,000 per breach, plus € 500 for each day that such breach continues, without prejudice to Dropship Academy’s right to (also) seek an injunction in respect of the infringing acts and without prejudice to Dropship Academy’s right to - in derogation from art. 6:92 (2) Dutch Civil Code - claim additional damages.
Applicable law and competent court
- Dutch law exclusively applies to any offer, Agreement or legal relationship, even if the Counterparty is located outside of the Netherlands. The applicability of the Vienna Sales Convention and of any other international regulation, to the extent such exclusion is permitted, is expressly excluded.
- The parties irrevocably submit to the exclusive jurisdiction of the competent court in the district of Midden-Nederland (NL), in respect of all claims, difference or disputes arising from or in connection with offers, Agreements or (other) legal relationships between Parties.
Last Updated : 28/11/25